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Shane McWhorter, Ph.D. |
shane@mcwhorter.me |
1322 Washington Street |
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shane@mcwhorter.me |
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1322 Washington Street |
A trained specialist in product interfaces that are compelling, easy to understand “out of the box” and efficient to use every day, ensuring customer satisfaction and product competitiveness early and throughout the product development life cycle.
Seventeen-year practical “hands-on” industry experience in advanced, Ph.D.-level product interface usability, human factors, design psychology, interface design standards and hand-coding of the latest technologies.
Experienced senior user experience director utilizing use case analysis, requirements analysis, conceptual and logical design.
Seasoned experience in Software, Web, Industrial Control (SCADA HMI), Consumer Electronics, Defense (C4ISR), Data Visualization, Healthcare Information Technology (HIT, EPM, EHR, EMR), and Interactive and 3D (Stereoscopic) Television.
Ph.D., Visual Human Factors, Georgia Institute of Technology, 1993
M.S., Engineering Computer Graphics, Georgia Tech, 1991
B.S., Applied Psychology, highest honor, Georgia Tech, 1991
B.S., Physics, honor, Georgia Tech, 1988
Certificate, Technical and Business Communication, Ivan Allen College, Georgia Tech, 1988
HFES, Human Factors and Ergonomics Society
UPA, Usability Professionals' Association
APA, American Psychological Association
GPA, Georgia Psychological Association
SPIE, International Society for Optical Engineering
Director of Design Engineering
Mav6,
February 2011–Present
Mav6 was established in May 2007 by Jay Harrison and Major General Buford
“Buff” Blount, USA (Ret.) to fill a need in the global defense
and security market for rapidly-conceived, concept-to-implementation management
and technology solutions to emerging global security challenges.
Reporting to the President and Managing Director. Setting a new standard for advanced, rapidly-conceived product design to solve the “wicked” problems in defense and national security.
Interface Design, User Experience and Usability Director
Interface Design Help,
November 2000–Present
Helping Software, Web, Industrial Control (SCADA HMI), Healthcare Information
Technology (HIT, EPM, EHR, EMR), Defense (C4ISR), Data Visualization, Consumer Electronics,
Interactive and 3D (Stereoscopic) Television industries develop the user experience:
user interfaces, products, and marketing materials that are compelling, easy to
understand “out of the box” but efficient to use every day, enhancing the
client's design team throughout the complete design cycle with advanced product
interface usability and human factors, user interface design standards experience
and hand-coding of the latest technologies.
Industries:
Defense (C4ISR)
Software and Web Applications
Healthcare Information Technology (HIT, EHR, EMR)
Interactive and 3D (Stereoscopic) Television
Entertainment Media
Supervisory Control and Data Acquisition (SCADA) Human-Machine Interface (HMI)
Customer Relationship Management (CRM) / Online Customer Experiences
Data Visualization
Clients:
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User Interface Director
NEXTGEN Healthcare Information Systems (NASDAQ:QSII),
February 2008–July 2009
NEXTGEN Healthcare Information Systems, Inc. provides computer-based practice management
(EPM) and electronic health records (EHR) systems to more than 1,200 physician practices
across the country. Ideal for any size practice, from the multi-provider, multi-specialty
enterprise to a solo practitioner, NEXTGEN Healthcare's proven suite of applications streamline front
and back office administration and manage all clinical data relating to patient care outcomes.
Reported to Executive Vice President of R&D. Lead responsibility for all aspects of healthcare product ease of use and the user interface design process.
Adjunct User Experience Director
Rocket Communications, Inc.,
January 2007–December 2009
Rocket Communications, Inc. (Rocket™) develops branded software graphical
user interfaces for Fortune 500 and smaller companies, delivering design
solutions since 1992 for more than 50 high-profile flagship products
including network, data and productivity management tools, communication
devices, and consumer electronics. Rocket's 60-plus clients include AOL, Apple,
Autodesk, Cisco, Concord Communications, eBay, FileNet, Fujitsu, HP, Logitech,
Motorola, PalmSource, Sun Microsystems and Xerox.
Reported to Chief Creative Officer. Applying user experience methodology throughout design and development cycles that bridges the gap between marketing and engineering, enabling consistent delivery of interactive solutions with a world-class user experience.
Adjunct Professor
Oglethorpe University,
December 2007–March 2010
Oglethorpe University, established in 1835, is an independent, highly-selective, coeducational liberal
arts institution of just over 1,100 students providing a true learning environment in the university's
primary programs of the liberal arts and sciences, business administration and teacher education,
emphasizing the preparation of the humane generalist needed by a complex and changing society.
Reported to Division Chair, Mathematics and Computer Science. Instructor of courses in Web design.
Adjunct Faculty
The Art Institute of Pittsburgh,
November 2002–December 2007
The Art Institute Online (Ai Online), a division of The Art
Institute of Pittsburgh (Ai Pittsburgh) established in 1921, is accredited by the
Accrediting Council for Independent Colleges and Schools
(ACICS) and specializes in career
preparation in the visual and practical arts and has
graduated over 30,000 students.
Reported to Academic Director and Dean of Education. Instructor of online courses in computer science, interface design, and game art and design.
Advisory User Interface Architect
MAPICS, Inc. (NASDAQ:MAPX),
October 2002–January 2005
MAPICS, Inc., with offices around the globe and over 800 employees, serves
over 10,000 customer sites in nearly 70 countries and has over
20 years of proven manufacturing
and technology expertise developing and supporting extended enterprise
applications designed specifically for world-class manufacturers.
Reported to Vice President of Technology, Architecture & Design. Lead responsibility for all aspects of the application user interface design process.
Developed, maintained and enforced user interface design corporate standards and guidelines. Developed corporate user interface design guideline manuals supporting enhanced usability and industry standards observance.
Supported corporate brand across all products, managing brand implementation during corporate mergers and brand changes.
Architected application user interface layout navigation and look and feel within a Rational design process, utilizing UML and use case analysis during requirements analysis, conceptual and logical design phases. Developed user interface design specifications in both wireframe and high fidelity interface illustrations.
User interface design target platforms included Microsoft Windows, Microsoft .NET, DHTML Web, Web services, IBM WebSphere and legacy IBM green screen.
Senior Director, Marketing Services
Usability Director
ZapMedia,
April–November 2000
A consumer electronics and broadband entertainment technology
company with over 100 employees providing customized
consumer access to movies, music, video, the Web, CDs and
DVDs through their existing televisions and stereos.
Reported to Vice President of Marketing. Responsible for Marketing Services and Operations, including managing Creative Services and Product Design, Marketing Communication, and Content teams. Responsible for product consumer experience, interaction design, usability, and project management.
Managed a twelve-person Marketing Services team, including Creative Services and Design (Marketing, Product Development, User Interface Design), Information Architecture, Marketing Communication, Technical Writing, Content Management and Development, and Project Management teams, achieving 100% on-time deliverables.
Mentored Creative Design and Development in prototyping, development, testing and deployment of the user interface and consumer experience for a consumer electronics device including functionality for Web browsing, e-mail, DVD, CD, Internet radio, streaming movies, music/mp3 jukebox, and music/movies content portal.
Supervised multi-city consumer focus groups and central location usability testing for a consumer electronics product and broadband entertainment delivery portal.
Developed product strategies and tactics with Consumer Marketing and Brand Management implementing consumer marketing and brand objectives.
Directed an outsourced creative design team developing the interactive television user interfaces for a major news and information company.
Developed product requirements documents for Development, Consumer Marketing, and Quality Assurance planning.
Responsible for the design of interface design presentations to major content clients, including studios, labels, and news and information media.
Received two promotions within a six-month period.
Chief Human Factors Engineer
Red Hat, Inc. (NYSE:RHT)
(merged with Cygnus Solutions, January 2000), 1999–2000
The leader in open-source software, with over 500 employees
worldwide.
Reported to Vice President of Engineering. Responsible for all internal process and product development Human Factors.
Directed a graphics design team in applying product design principles based on user perceptual psychology, achieving a powerful interface including the effective integration of over 250 icons for a single software product that is quick to learn and efficient to use.
Responsible for user interaction design and experience for a comprehensive integrated software development (IDE) application for embedded devices, including coding, debugging, and device simulation functionality.
Introduced and maintained product development processes, decreasing time to market and improving product quality.
Established usability programs for flagship products and services including on-site user testing; achieving low-risk product development, customer productivity and product demand.
Awarded a merit raise within the first year of employment.
Research Faculty & Research Scientist
Georgia Tech Research
Institute, 1993–1999
The South's largest industrial and engineering research
agency hosts the Graphics, Visualization,
and Usability (GVU) Center, a leader in interface design
and usability research and education.
Developed an end-to-end simulation of human visual perception and performance based on psychophysical and neurophysiological models. The simulation was rated by the United Kingdom's Defence Electronics Research Agency to be the best in the world, and is in use by the defense departments of several countries.
Responsible for cross-platform user interface development for a large-scale defense simulation including integrated graphical display and user interface of simulation controls, imagery, and data.
Managed a team of Master's-level electrical and computer engineers.
Designed and implemented human subject research on visual performance, perception and human factors.
Supported multidisciplinary projects as a faculty member of Georgia Tech's Graphics, Visualization, and Usability Center.
Designed and implemented an imagery standardization application to support visible and electro-optical spectral imagery simulations.
Published 33 papers and two book chapters.
Taught Engineering Design and Modeling for six years.
Developed curriculum and taught visual human factors modeling to industry through Georgia Tech's Professional Education.
Security clearance information on request.
Section 508 requirements
Cross-browser specialist, from Netscape 4 through IE9; including IE6, Chrome, Safari, Firefox and Opera
Processes
UML, Rational, Use Case Analysis, CMM
Systems
Microsoft Windows®, UNIX (Solaris, IRIX, AIX), Linux, iPhone, iPad
Hand-Coding
C, JScript®, Javascript, HTML, HTML5, CSS, CSS2, CSS3, Ajax, DHTML, XML, PHP, ASP, SQL, Perl, Python, Apache, Web Apps
Environments
Microsoft® Internet Information Services (IIS), Adobe® Photoshop®, Microsoft® Visio®, Microsoft® Project, CVS, emacs
Trained online educator, EDMC Online Higher Education
Certificate, Infrared/Visible Signature Suppression, GTRI, Georgia Tech, 1991
Certificate, Neural Networks, Continuing Education, Georgia Tech, 1994
Security clearance information on request